TERMS & CONDITIONS

Here’s a full Terms & Conditions document tailored for Cegin Diego’s Kitchen, the new tapas restaurant based in Allports Café, Pwllheli. This is designed to cover key areas such as bookings, payments, cancellations, liability, allergies, and more. You can adapt this for use on your website, printed menus, or booking confirmations.

 

Terms & Conditions

Cegin Diego’s Kitchen

Located within Allports Café, Y Maes, Pwllheli, Gwynedd, LL53 [Postcode]

 

Last updated: 14.07.25

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1. General Information

 

Cegin Diego’s Kitchen (“we”, “our”, “the restaurant”) operates as an independent tapas kitchen based within Allports Café on the Maes in Pwllheli. By booking a table, dining with us, or using our services in any form, you agree to comply with and be bound by the following Terms & Conditions.

 

 

2. Bookings

 

Reservations can be made online, by phone, or in person.

We recommend booking in advance, especially during peak times and holiday periods.

Walk-ins are welcome, but seating is subject to availability.

For parties of 6 or more, a booking deposit may be required to secure your table.

We reserve the right to release your table if your party is more than 15 minutes late and you have not contacted us.

 

 

3. Deposits & Pre-orders

 

For large groups (6+), a deposit of £10 per head may be required.

Pre-orders may be requested for parties over 10 people.

All deposits are non-refundable if the booking is cancelled less than 24 hours before your reservation time.

 

 

4. Cancellations & Amendments

 

If you need to cancel or amend your booking, please let us know at least 24 hours in advance.

Late cancellations, no-shows, or significant reductions in group size may result in loss of deposit and/or a cancellation fee.

We reserve the right to cancel or amend bookings due to unforeseen circumstances or emergencies. In such cases, we will contact you as soon as possible.

 

 

5. Menu & Dietary Requirements

 

Our menu changes seasonally and may vary without prior notice.

Please inform your server of any dietary restrictions or allergies when ordering.

While we take every care to avoid cross-contamination, we cannot guarantee an allergen-free environment.

Some dishes may contain nuts, gluten, dairy, or other allergens.

 

 

6. Payments

 

We accept cash, debit cards, credit cards, and contactless payments.

All food and drink must be paid for in full before leaving the premises.

A discretionary service charge of 10% may be added to tables of 6 or more.

 

 

7. Vouchers & Promotions

 

Promotional offers are subject to availability and may be withdrawn at any time.

Only one offer or voucher can be used per booking, unless otherwise stated.

Vouchers must be presented before ordering and cannot be exchanged for cash.

 

 

8. Behaviour & Conduct

 

We strive to create a relaxed and welcoming environment for all guests.

We reserve the right to refuse service or ask individuals to leave if their behaviour is disruptive, abusive, or unsafe to staff or other guests.

Children are welcome but must be supervised at all times.

 

 

9. Liability

 

We do not accept responsibility for loss or damage to personal belongings.

Cegin Diego’s Kitchen will not be held liable for any injury or illness arising from the consumption of food on the premises, except where required by law.

 

 

10. Use of Premises

 

Cegin Diego’s Kitchen operates within the Allports Café building and shares facilities such as toilets and outdoor seating.

Guests must respect the premises, staff, and fellow patrons.

 

 

11. Privacy Policy

 

Personal information collected during bookings will be handled in accordance with UK GDPR and Data Protection laws.

We will never sell or share your personal data without consent.

You may receive occasional emails about offers or news; you can unsubscribe at any time.

 

 

12. Feedback & Complaints

 

We value your feedback and strive to improve.

If you have an issue during your visit, please speak to a member of staff so we can resolve it promptly.

Alternatively, you can email us at:

 

For any queries regarding these Terms & Conditions, please contact us at:

 

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